Privacy policy

Privacy Policy

This Privacy Policy describes how Hound Halo, LLC collects, uses, and shares your personal information when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit our site, we may collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device.

As you browse the site, we may also collect information about the individual pages or products you view, what websites or search terms referred you to the site, and how you interact with the site.

When you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Communicate with you
Provide order confirmations and shipping updates
Screen orders for potential risk or fraud
Improve our website, products, and customer experience
Send marketing emails or promotions, if you have opted in

3. Sharing Your Personal Information

We may share your personal information with third-party service providers to help us operate our business and fulfill services, such as payment processors, shipping providers, website hosting platforms, analytics providers, and email marketing tools.

We may also share your information when required to comply with applicable laws and regulations, to respond to lawful requests, or to protect our rights.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, and support marketing or advertising efforts.

You can choose to disable cookies through your browser settings, but some parts of the site may not function properly.

5. Behavioral Advertising

We may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of certain targeted advertising services through your browser settings or other available opt-out tools.

6. Data Retention

When you place an order through our site, we will maintain your order information for our records unless and until you ask us to delete it, unless we are required to keep it for legal, tax, or operational purposes.

7. Your Rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information. You may also have the right to opt out of certain data uses.

To make a request regarding your personal information, please contact us using the information below.

8. Third-Party Services

Our site may contain links to third-party websites or use third-party tools and platforms. We are not responsible for the privacy practices of those third parties.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational needs, or legal requirements. Changes will be posted on this page.